Support | Zephyr



Getting "Unable to authenticate" error while trying to login to Zephyr

Created on

Problem :

Getting the below error when tries to login to Zephyr.

"Unable to authenticate"

 


Cause:

Your license got expired.

 

Fix:

* Please navigate to %Zephyr Installation Directory%-> License folder

* Replace the existing license.lic with the working license.lic

* Now you should be able to login.

 

Knowledge Base Information:

Product : Zephyr Enterprise Edition

Version : 4.8

 


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