Support | Zephyr



Not able to select a value from the Version-picker in Zephyr while creating an Issue using Jira in Defect Tracking System

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PROBLEM:

User has a custom filed with type as Version_picker added to Create Issue screen in JIRA and is unable to select the value from Zephyr.

 

REASON:

We need to add the Version ID also in Zephyr to sync up with JIRA.

 

FIX:

* In Zephyr for the version picker custom field please add the Version ID with the comma as a separator and try to save it. It will work.

Adding Version ID: 
   
 i) In JIRA go to your versions->Get the id of that version by inspecting the element.(screenshot  version_id_in_jira.png attached).

 ii) Then in Zephyr while creating the defect, please enter the inspected id to your JIRA version picker custom field with the comma as a separator (screenshot adding_version_id_in_zee) . Save it.

 iii) Navigate to the created bug in JIRA and check whether version gets added or not.

 

 

Knowledge Base Document Information

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Title : Pick up a version_picker while creating a defect in Zephyr when a Version_picker_custom field is added in JIRA Create Issue Screen.

Product : Zephyr Enterprise Edition

Version : 4.7

Summary : When user needs to pick the version_picker custom filed valye in Zephyr then the verison ID should be added in Zephyr as mentioned above.

 


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