Having issue with our Importer utility for Zephyr for Jira Cloud.Please click here for the steps to resolve the issue. If you are not able to access Capture Cloud and seeing a message, it means your Capture cloud instance is not migrated as part of our GDPR and Atlassian privacy policy. Please click here for the steps to Migrate your Capture Cloud instance to use Capture.
Support | Zephyr



Test steps are exported multiple time in Word & Printable format

Created on

Problem:

Test steps are exported multiple time in Word & Printable format.

Fix:

Please login to JIRA with admin access. 

Goto systems>Issues>Screens>Configure Screen(Screenshot Attached)

Remove the duplicate entry "Zephyr Teststep"

Knowledge Base Document Information:

------------------------------------------------------------------------------------------------------

Title          : Test steps are exported twice in Word & Printable format.

Product     :  Zephyr for JIRA.

Version     :  3.X

Summary  :  Please remove the duplicate entry in the screen configuration


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk