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Fix for error: "Utility Service - 69110" during Crowd Integration

Created on

Problem

Setting up Crowd authentication throws error when using the Test functionality. Specific error "Utility Service - 69110. There seems to be an error in operation performed. Please contact Zephyr Support if this persists. DETAILS: Invalid parameter, test connection failed. 404 Not Found"

Fix

This error applies to when a user integrates Crowd with Zephyr but uses the incorrect URL syntax. Please check the:=

Connection Info

* URL

* Application Name

* Application Password

Credentials

* Username

* Password

Applies to

Zephyr Enterprise/Community Edition integration with Crowd


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