We are performing a phasewise scheduled maintenance of our Zephyr for Jira Cloud and Capture for Jira Cloud customer instances to be compliant with GDPR- Atlassian privacy policy (https://www.atlassian.com/trust/privacy) .Please expect a downtime during this phase of maintenance between 14th December , 9:00 pm PST to 15th December 5:00 am PST.For any further queries regarding this please rasie a ticket by using the option 'Submit a Ticket' below
Support | Zephyr



Export executions from Search Test Execution page giving the error- "Error in ExportExecution Process".

Created on

Problem-

Getting the below error when trying to export the executions from the Search Test Execution page.

"Error in ExportExecution Process"

 

Fix-

Please clear the Server cache by following the below steps-

1. Login JIRA as an administrator. 


2. Navigate to Add-ons.

3. Click on "General Configuration" option on the left panel below the "Zephyr for JIRA Cloud"  heading.

4. Click on "Clear Cache" button on the right side.

 

Knowledge Base Documentation-

Product : Zephyr for JIRA Cloud

Version :  1.8 final

Summary : Exporting executions from the Search Test Executions page in all format giving the error "Error in ExportExecution Process". But the same executions were exported successfully from Plan Test Cycle page without any issues.

 

 

 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk