We are performing a phasewise scheduled maintenance of our Zephyr for Jira Cloud and Capure for Jira Cloud instances to be compliant with GDPR- Atlassian privacy policy (https://www.atlassian.com/trust/privacy) .Please expect a downtime during this phase of maintenance from Saturday, 01/12/2019, 9:30 PM PST up until Sunday 01/13/2019, 9:30 AM PST.This will be for our phasewise deployment of infrastructure changes, migration utility verification and customer data migration, as part of our GDPR and Atlassian privacy policy compliance efforts.For any further queries regarding this please rasie a ticket by using the option 'Submit a Ticket' below
Support | Zephyr

Zephyr for Jira Server:License is for an older version and maintenance has expired

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 You are obtaining "Zephyr for Jira Server:License is for an older version and maintenance has expired" even after you have renewed your license


Chances are that you are still using your old license.In case you have already renewed the license please visit the website "my.atlassian.com" .Please login with your Atlassian credentials/account.In case you are not sure of the credentials please check internally with the person on whose name the account was created..

After logging in click on "Zephyr for Jira " product among the ones listed with their SEN#.Clicking on it will expand the row and you can copy the new license key given in its corresponding place holder.

Paste the same license key after select Zephyr for Jira listed in installed Add ons at <Administration>-><Addons>-><Manage Add ons>.

Click Save.Now your new license would be updated to the system and you will be able to access Zephyr for Jira without any issues.

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