Support | Zephyr



Test steps missing on Zephyr for JIRA Cloud after upgrade.

Created on

Problem:

Unable to see the test steps in Zephyr for JIRA cloud instance.

Fix:

a. First make sure that the group 'atlassian-addons-admin' has the 'JIRA Administrators Permission'. This can be done under JIRA Administration -> 'System' ->'Global Permissions', in the Add Permission choose the permission as 'JIRA Administrators and group as 'atlassian-addons-admin'

b. Then make sure that the user 'Zephyr for JIRA Cloud' is added to the 'atlassian-addons-admin' group. If the group is not added, click on 'Add group' and type in 'atlassian-addons-admin' and select 'Add group'.

c. Then navigate to 'Manage add-ons' as Administrator.

d. Select Zephyr for JIRA Cloud and click on Disable and Enable it again.

Once the above steps are carried out, you should be able to see the test steps.

Note:Please make sure that you have performed re-indexing of both JIRA and Zephyr for JIRA Cloud post upgrade.

 

Knowledge Base Document Information:

-----------------------------------------------------------------------------------------------------

Title: Unable to see test steps on Zephyr for JIRA Cloud after upgrade.

Product: Zephyr for JIRA Cloud

Version: 1.0.X

Summary: Disable and enable the Zephyr for JIRA Cloud plugin and it should work.


Was this article helpful?
3 out of 6 found this helpful
Have more questions? Submit a request
Powered by Zendesk