We are performing a phasewise scheduled maintenance of our Zephyr for Jira Cloud and Capure for Jira Cloud instances to be compliant with GDPR- Atlassian privacy policy (https://www.atlassian.com/trust/privacy) .Please expect a downtime during this phase of maintenance from Saturday, 01/12/2019, 9:30 PM PST up until Sunday 01/13/2019, 9:30 AM PST.This will be for our phasewise deployment of infrastructure changes, migration utility verification and customer data migration, as part of our GDPR and Atlassian privacy policy compliance efforts.For any further queries regarding this please rasie a ticket by using the option 'Submit a Ticket' below
Support | Zephyr



Executions are missing on Zephyr for jira cloud.

Created on

Problem:

Unable to see the executions under Search Test Execution page.

Cause:

We have pushed the latest upgrade for the cloud server at 10 P.M. PST on 6-25-2015. The upgrade needs to be carried out manually on the client side.

Fix::

 

-Please navigate to Manage add-ons as Administrator.

-Click on Upgrade next to Zephyr for JIRA Cloud.(Screenshot attached)

-Once the upgrade is done, re-index JIRA and Zephyr for JIRA Cloud respectively.

 

Once the above steps are carried out, you should be able to see the executions.



Knowledge Base Document Information:

-----------------------------------------------------------------------------------------------------

Title: Unable to see test executions on Zephyr for JIRA Cloud.

Product: Zephyr for JIRA Cloud

Version: 1.4

Summary: Upgrade Zephyr for JIRA plugin, re-index both JIRA and Zephyr for JIRA Cloud respectively.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Powered by Zendesk