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Support | Zephyr

Executions are missing on Zephyr for jira cloud.

Created on


Unable to see the executions under Search Test Execution page.


We have pushed the latest upgrade for the cloud server at 10 P.M. PST on 6-25-2015. The upgrade needs to be carried out manually on the client side.



-Please navigate to Manage add-ons as Administrator.

-Click on Upgrade next to Zephyr for JIRA Cloud.(Screenshot attached)

-Once the upgrade is done, re-index JIRA and Zephyr for JIRA Cloud respectively.


Once the above steps are carried out, you should be able to see the executions.

Knowledge Base Document Information:


Title: Unable to see test executions on Zephyr for JIRA Cloud.

Product: Zephyr for JIRA Cloud

Version: 1.4

Summary: Upgrade Zephyr for JIRA plugin, re-index both JIRA and Zephyr for JIRA Cloud respectively.

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