Update for our Zephyr for Jira Server/DataCenter customers : Our team is working on a major version release of Zephyr for Jira to be compatible with Jira 8 .The tentative ETA for the release of this compatible version is by end of March 2019.Please watch this space and anticipate further notifications from the Zephyr team on the updates with regards to the release of the same.Till then we suggest you to use lower version of Jira for seamless operations of Zephyr plugin.For any further feedback , follow up queries or suggestions kindly 'Submit a Ticket' with us.
Support | Zephyr



Zephyr Has Disappeared After Weekly JIRA Maintenence

Created on

Issue: 

There is a known issue surrounding Atlassian's upgrade of Atlassian Cloud (formerly JIRA On Demand) instances from 6.5 to 7.0 that is causing Zephyr for JIRA Cloud to become non-functional. This can manifest it self as the "Test" menu missing from the top-most navigation bar.

Fix:

Atlassian has been made aware of this and has a fix in place to resolve the issue (see JRA-44826). The fix will involve a restart of your Atlassian Cloud instance. Please reach out to Atlassian Support (http://support.atlassian.com) and in the support request you create, make sure to include:

  1. your Atlassian Cloud URL (ends in atlassian.net)
  2. reference JRA-44826
  3. and you set the priority to Level 1.

 

If you have any additional questions or concerns, please reach out to our support staff via our support portal and we'll be glad to help.


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