Update for our Zephyr for Jira Server/DataCenter customers : Our team is working on a major version release of Zephyr for Jira to be compatible with Jira 8 .The tentative ETA for the release of this compatible version is by end of March 2019.Please watch this space and anticipate further notifications from the Zephyr team on the updates with regards to the release of the same.Till then we suggest you to use lower version of Jira for seamless operations of Zephyr plugin.For any further feedback , follow up queries or suggestions kindly 'Submit a Ticket' with us.
Support | Zephyr



Unable to integrate Zephyr EE/CE with JIRA Cloud

Created on

Problem:

Unable to integrate Zephyr with JIRA Cloud.

Below error is written in the log file.

"The AXIS engine could not find a target service to invoke! targetService is zephyrsoapservice"

Reason:

JIRA cloud has dropped supporting SOAP API calls from July 6th 2015 .Please refer the link below

https://confluence.atlassian.com/display/JIRAKB/SOAP+and+XML-RPC+removal+in+JIRA+Cloud

Fix:

The Zephyr instance needs to be upgraded to Zephyr 4.7 version which would integrate the Defect Tracking System with Jira without any issues.

Knowledge Base Document Information:

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Title:Unable to integrate with JIRA Cloud

Product: Zephyr EE/CE

Affected Versions:4.6 or Below

Summary: Upgrade Zephyr to version 4.7


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