We are rolling out a fix for cycle summary issue for our Zephyr for Jira Cloud customers (on October 16th 2018) post the recent 3.0 release. This change will automatically be pushed into your cloud instances and there will not be any downtime.
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Unable to integrate Zephyr EE/CE with JIRA Cloud

Created on

Problem:

Unable to integrate Zephyr with JIRA Cloud.

Below error is written in the log file.

"The AXIS engine could not find a target service to invoke! targetService is zephyrsoapservice"

Reason:

JIRA cloud has dropped supporting SOAP API calls from July 6th 2015 .Please refer the link below

https://confluence.atlassian.com/display/JIRAKB/SOAP+and+XML-RPC+removal+in+JIRA+Cloud

Fix:

The Zephyr instance needs to be upgraded to Zephyr 4.7 version which would integrate the Defect Tracking System with Jira without any issues.

Knowledge Base Document Information:

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Title:Unable to integrate with JIRA Cloud

Product: Zephyr EE/CE

Affected Versions:4.6 or Below

Summary: Upgrade Zephyr to version 4.7


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