Having issue with our Importer utility for Zephyr for Jira Cloud.Please click here for the steps to resolve the issue. We want to make you aware that during Week 9 of the downtime schedule provided below, we will be migrating your Zephyr for Jira and ZAPI cloud instances as part of our GDPR and Atlassian privacy policy compliance efforts. Schedule : Friday, 04/19/2019 from 9:00 PM PST up until Sunday 04/21/2019 10:00 AM PST
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Unable to integrate Zephyr EE/CE with JIRA Cloud

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Unable to integrate Zephyr with JIRA Cloud.

Below error is written in the log file.

"The AXIS engine could not find a target service to invoke! targetService is zephyrsoapservice"


JIRA cloud has dropped supporting SOAP API calls from July 6th 2015 .Please refer the link below



The Zephyr instance needs to be upgraded to Zephyr 4.7 version which would integrate the Defect Tracking System with Jira without any issues.

Knowledge Base Document Information:


Title:Unable to integrate with JIRA Cloud

Product: Zephyr EE/CE

Affected Versions:4.6 or Below

Summary: Upgrade Zephyr to version 4.7


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