Support | Zephyr



ZFJ Cloud - Unable to create Tests - errors with modified JIRA project permissions

Created on

Problem

ZFJ Cloud - Unable to create Tests - trying to load the plugin indefinately

Cause

Zephyr for JIRA Cloud is installed but removed/does not have required permissions

Fix

Please confirm if the issuetype Test is configured to the project in which user is working by going to the "Issue type Scheme" page.
Check the below permissions are assigned respectively. Missing any one of them may lead to unknown issues.

1. Below Addon User Exists:
=> Navigate to Administration —> User Management and check for the user "addon_com.thed.zephyr.cloud"

2. Group membership for Addon User: The User addon_com.thed.zephyr.cloud should be a member of all the below groups.
=> atlassian-addons or atlassian-addons-admin
=> jira-users

3. Global Permission : The group "atlassian-addons-admin" has JIRA Administrators permission
=> Navigate to Administration -> System -> Security -> Global Permissions
=> Under permissions JIRA Administrators contains atlassian-addons-admin as a group

4. Project Role assigned for the Addon user "addon_com.thed.zephyr.cloud":
=> Navigate to Administration —> System -> Security -> Roles
=> Check the role atlassian-addons-project-access Cantains the User - addon_com.thed.zephyr.cloud as a member

5. Project Permission : Add the role to all permissions
=> Navigate to Administration -> Projects -> <Select any Project> -> Administration -> Permissions

=> Add the role "atlassian-addons-project-access" to all project Permissions


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