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Opening Zephyr desktop gives a 404 /flex missing error (Linux)

Created on

Problem

The log folder has the following "Error in creating Configuration, Please check DB Connection and restart ZephyrServer"

Cause

The issue occurs when there is a special character in MySQL password.

Fix

Zephyr currently lacks the feature to parse certain special characters in MySQL password like &,$,# etc for this reason the "Error in creating configuration" exception is thrown in the log file.

One workaround is to make sure to enter a password without any special characters during the installation.

Another way is to change the password for database and update the repository.xml located in <Zephyr_Home>/tomcat/webapps/flex/WEB-INF/classes with correct password at line 22

          <param name="password" value="your_new_password"/>

Once the change is done make sure to restart your Zephyr instance for the changes to take effect.

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Title: Opening Zephyr desktop gives a 404 /flex missing error (Linux)

Product: Zephyr Enterprise

Version: All

Summary: The log folder has the following "Error in creating Configuration, Please check DB Connection and restart ZephyrServer"

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