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Can't see past test executions. New test executions show fine.

Created on

Problem

Can no longer see past Zephyr for JIRA executions in Test Cycles.

Cause

Zephyr for JIRA Cloud updates on a 2 week schedule. Depending on the changes made, users may not be able to see past executions. However, new executions made in Zephyr for JIRA should still be visible.

Fix

Follow the steps below in order. 

1) Re-index JIRA. Please see JIRA's documentation linked below for details:

https://confluence.atlassian.com/display/JIRA/Search+Indexing

2) Re-index Zephyr for JIRA. Please see documentation link below for details:

https://zephyrdocs.atlassian.net/wiki/display/ZFJCLOUD/General+Configuration

Once you perform the following, you should see all your data clearly.

 

Knowledge Document Information

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Title:                Can no longer see past Zephyr for JIRA        

Product:            Zephyr for JIRA Cloud

Version:             All

Summary:         Can no longer see past Zephyr for JIRA executions in test cycles. New executions show fine. Re-index both JIRA and Zephyr for JIRA to see past executions again.      

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