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Clicking on Execution link navigates to blank page with NullpointerException in logs

Created on

 

Problem:

Clicking on execution link navigate to blank page and null pointer exception in logs.

Cause:

The user who executed the test case previously has been renamed/disabled in the JIRA instance.

Fix:

>Upgrade the Zephyr for JIRA version to the latest one.

>Perform both JIRA and Zephyr for JIRA reindexing.

 

Knowledge Base Document Information:

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Title: Clicking on execution link navigate to blank page and null pointer exception in logs.

Product: Zephyr for JIRA Sever, Datacenter

Version: 2.5.1 and below.

Summary: The user has been renamed/disabled in JIRA.

 

 


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