We are rolling out a fix for cycle summary issue for our Zephyr for Jira Cloud customers (on October 16th 2018) post the recent 3.0 release. This change will automatically be pushed into your cloud instances and there will not be any downtime.
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Clicking on Execution link navigates to blank page with NullpointerException in logs

Created on

 

Problem:

Clicking on execution link navigate to blank page and null pointer exception in logs.

Cause:

The user who executed the test case previously has been renamed/disabled in the JIRA instance.

Fix:

>Upgrade the Zephyr for JIRA version to the latest one.

>Perform both JIRA and Zephyr for JIRA reindexing.

 

Knowledge Base Document Information:

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Title: Clicking on execution link navigate to blank page and null pointer exception in logs.

Product: Zephyr for JIRA Sever, Datacenter

Version: 2.5.1 and below.

Summary: The user has been renamed/disabled in JIRA.

 

 


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