Update for our Zephyr for Jira Server/DataCenter customers : Our team is working on a major version release of Zephyr for Jira to be compatible with Jira 8 .The tentative ETA for the release of this compatible version is by end of March 2019.Please watch this space and anticipate further notifications from the Zephyr team on the updates with regards to the release of the same.Till then we suggest you to use lower version of Jira for seamless operations of Zephyr plugin.For any further feedback , follow up queries or suggestions kindly 'Submit a Ticket' with us.
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Clicking on Execution link navigates to blank page with NullpointerException in logs

Created on

 

Problem:

Clicking on execution link navigate to blank page and null pointer exception in logs.

Cause:

The user who executed the test case previously has been renamed/disabled in the JIRA instance.

Fix:

>Upgrade the Zephyr for JIRA version to the latest one.

>Perform both JIRA and Zephyr for JIRA reindexing.

 

Knowledge Base Document Information:

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Title: Clicking on execution link navigate to blank page and null pointer exception in logs.

Product: Zephyr for JIRA Sever, Datacenter

Version: 2.5.1 and below.

Summary: The user has been renamed/disabled in JIRA.

 

 


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