Update for our Zephyr for Jira Server/DataCenter customers : Our team is working on a major version release of Zephyr for Jira to be compatible with Jira 8 .The tentative ETA for the release of this compatible version is by end of March 2019.Please watch this space and anticipate further notifications from the Zephyr team on the updates with regards to the release of the same.Till then we suggest you to use lower version of Jira for seamless operations of Zephyr plugin.For any further feedback , follow up queries or suggestions kindly 'Submit a Ticket' with us.
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Top Defect Impacting Testing gadget are not showing defect.

Created on

Problem

Top Defect Impacting Testing gadget are not showing defect.

Cause

There are a few reasons why this can happen. Please see below for troubleshooting fixes.

Fix

The Top Defect Impacting Testing gadget will display "the defect that will be attached to test cases". In my example I have created the defect ABC-23(my new defect) and I attached this defect to a test cases TEST_CASE1 under the <Test Execution Defect>.(Screenshot defect.png attached).

The version that you are selecting while executing the test case should match with the version that you have chosen under the gadget(screen shots version1.png and version2.png attached).

Now under the gadget pick the corresponding project name, version , status and how many top defect that you want to display and click on <Save> button. Now you will get the Top Defect Impacting testing gadget displaying the defect ID that has been attached to the number of test cases.

Please go through the attached screen shots( image1.png ,image2.png and image3.png attached) for your reference.

Knowledge Base Document Information:

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Title          : Cannot get linked defect in Top Defect gadget.

Product     :  Zephyr for JIRA.

Version     :  For all version.

Summary  :  Please give same project name,version and status before click on save button.


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