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licensekey is invalid. please verify and re-enter correct licensekey!

Created on

 

Problem:

Getting the error licensekey is invalid. please verify and re-enter correct licensekey!

Cause

The license is updated in the wrong place in JIRA.

Fix

The license has to be updaed in the correct plcae under Manage add-ons.

1. Login JIRA as a user with admin privileges.
2. Navigate to Administrator => Add-ons.
3. Select Manage Add-ons on the left pane which opens a list of User-Installed add-ons.
4. Click on Zephyr For JIRA form that list.
5. You will see a list of details of the current version of Zephyr for JIRA installed.

6.Please click on the edit option under License key, Paste the valid license key and click on update.



Knowledge Base Document Information:

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Title: licensekey is invalid. please verify and re-enter correct licensekey!

Product: Zephyr for JIRA Server

Version: All.

Summary: License entered in the wrong place.


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