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Zephyr for JIRA Not in GZIP format exception

Created on

Problem

Unable to install Zephyr for JIRA plugin, "java.io.IOException: Not in GZIP format" exception found in log files

Cause

This issue is because of network device setup. One of the network components does not accept the compressed format (GZIP) and is either restricting or corrupting the file

Fix

Initially remove any traces of Zephyr for JIRA plugin from your JIRA installation.

It should be enough if you delete the je-2.5.x jar file from <JIRA_Home>/Application Data/JIRA/plugins/installed-plugins/. If there is no jar file, then Zephyr for JIRA is uninstalled from your JIRA instance.

Go to Administration-> System-> General Configuration. You should find 'Use gzip compression' set this to OFF. Once this is done restart your JIRA instance.

Install Zephyr for JIRA again. You should now be able to install the plugin successfully.

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Title:     Zephyr for JIRA Not in GZIP format exception

Product: Zephyr for JIRA

Version: 2.5.x.2510747

Summary: Unable to install Zephyr for JIRA plugin, "java.io.IOException: Not in GZIP format" exception found in log files

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