Update for our Zephyr for Jira Server/DataCenter customers : Our team is working on a major version release of Zephyr for Jira to be compatible with Jira 8 .The tentative ETA for the release of this compatible version is by end of March 2019.Please watch this space and anticipate further notifications from the Zephyr team on the updates with regards to the release of the same.Till then we suggest you to use lower version of Jira for seamless operations of Zephyr plugin.For any further feedback , follow up queries or suggestions kindly 'Submit a Ticket' with us.
Support | Zephyr



Integrate Zephyr to JIRA through a proxy

Created on

Problem

Connection to JIRA from Zephyr with a proxy between them either blocks communication or results in connection time out.

Cause

The proxy is not configured to allow Zephyr to communicate to JIRA and can not be bypassed.

Fix

You can configure Zephyr to work with the proxy. In here you will set the proxy parameters in the start up script. Please make sure you save the original format somewhere else in case you need to quickly revert to the original way.

What you will do is:

1) First navigate from the Registry Editor to: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Apache Software Foundataion\Procrun 2.0\ZephyrServer\Parameters\Java. 

2) Click on 'Options'. 

3) In 'Options', you will add the following information about your Proxy.

Note, some of this information you may need and some of it you may not. It will be dependent on how you have your proxy set up:

Dhttp.proxyHost=proxy.example.org - 
Dhttp.proxyPort=8080 - 
Dhttps.proxyHost=proxy.example.org - 
Dhttps.proxyPort=8080 - 
Dhttp.nonProxyHosts=localhost - 
Dhttp.proxyUser=user - 
Dhttp.proxyPassword=userpw - 
Dhttps.proxyUser=user - 
Dhttps.proxyPassword=userpw -

 

Making these changes should allow Zephyr to be configured to work with your proxy.

 

 Knowledge Document Information

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Title:                      Zephyr connecting to JIRA through a proxy

Product:                 Enterprise Edition, Community Edition

Version:                 4.X

Summary:              Zephyr traffic to JIRA blocked or timed out due to proxy

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