We are performing a phasewise scheduled maintenance of our Zephyr for Jira Cloud and Capure for Jira Cloud instances to be compliant with GDPR- Atlassian privacy policy (https://www.atlassian.com/trust/privacy) .Please expect a downtime during this phase of maintenance from Saturday, 01/12/2019, 9:30 PM PST up until Sunday 01/13/2019, 9:30 AM PST.This will be for our phasewise deployment of infrastructure changes, migration utility verification and customer data migration, as part of our GDPR and Atlassian privacy policy compliance efforts.For any further queries regarding this please rasie a ticket by using the option 'Submit a Ticket' below
Support | Zephyr



Manually deleting a Zephyr Enterprise/Community install

Created on

Problem

I Installed Zephyr Enterprise/Community Edition but I want to manually uninstall it. How do I do that?

Cause

Manually uninstall Zephyr Enterprise/Community Edition.  

Fix

Below is the list of items to delete:


 - The Zephyr Program Folder
 - Zephyr Database Service
 - Zephyr Server Service
 - ZephyrServer registry items

1) How To Delete the Program Folder:


- The default install path on Windows XP: C:/Program Files/Zephyr
- Delete the Zephyr folder and all of its contents. Do this after deleting the Services    below.

2) How to delete the two database Services:


- Turn off both the Zephyr Database Service and the Zephyr Server Service
- In when running command line as an administrator, type:

 
>sc stop zephyrserver
>sc delete zephyrserver
>sc stop zephyrdatabase
>sc delete zephyrdatabase

3) To delete the registry:


 - Type in the runline: >regedit
 - Navigate to the following tree:
     HKEY LOCAL MACHINE
     SOFTWARE
If you are using a 64-bit computer, WOW6432NODE. If you are using a 32-bit then move to next step in the tree.
Apache Software
Procron 2.0
ZephyrServer - Delete this entire folder and everything underneath.

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Title:              Manually deleting a Zephyr Enterprise/Community install           

Product:          Enterprise Edition, Community Edition

Version:          4.1, 4.5, 4.6

Summary:       I Installed Zephyr Enterprise/Community Edition but I want to                     manually uninstall it. How do I do that?

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------


Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request
Powered by Zendesk