Support | Zephyr



How to Change the JIRA Default Call from 30 minutes to a Custom Time

Created on

Problem

The full refresh rate is set to 30 minutes, however I want to make it sooner or longer than 30 minutes. How do I do this? 

Cause

How to change the JIRA default call from 30 minutes to a custom time. 

Fix

The full refresh is set to run every 30 minutes and is set at 1800000 milliseconds.
The variable name is: defect.reportsJob.repeat.interval
 

The quick refresh is set to run every 10 minutes and is set to 600000 milliseconds.
The variable name is: defect.reportsUpdateProcessJob.repeat.interval

 

You will make a choice to change the value of seconds according to your needs, proportional by a common multiplier. Thus if you increase your full refresh from 30 minutes to an hour, you should change your quick refresh from 10 minutes to 20 minutes. This has the common multiplier of 2. 

 

Once you have decided your intervals, connect to the database via step one below. Then repeat step two twice, replacing nnn with your desired number of milliseconds and replace variable_name with the respective name. 

1. As administrator, open a command line prompt and go to %ZEPHYR_INSTALL_DIR%\mysql\ and run following command.

bin\mysql -uroot -proot itcc

2. When you get the MySQL prompt, type:

UPDATE preference_system  SET value='nnn' WHERE name=' variable_name';
commit;
quit;

 

 

Knowledge Document Information

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Title:                   How to Change the JIRA Default Call from 30 minutes to a Custom Time                 

Product:               Enterprise Edition, Community Edition

Version:               4.0, 4.1, 4.5

Summary:            The full refresh rate is set to 30 minutes, how to                                                                      make it sooner or longer than 30 minutes?

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