Support | Zephyr



Not able to export Test steps using"Export" option in Zephyr for JIRA Server

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Problem :

I am not ale to export the test steps into a spread sheet.

Cause:

The reason for the issue is JIRA was supporting the xls export from the search issue page in 6.x series and now the same is not available in 7.x.

Fix:

Export option is a functionality from Jira. Zephyr has no control over it.  There's already few bugs raised into their ecosystem related to this.

https://jira.atlassian.com/browse/JSWCLOUD-15556

https://jira.atlassian.com/browse/JRASERVER-62216

https://jira.atlassian.com/browse/JRASERVER-61891

There's a workaround by adding Export Excel option.

To enable Export as excel, use following steps:

  • Stop JIRA.
  • Locate the jira-config.properties file in the jira_home directory. If the file does not exist, please proceed to create it.
  • Open the file and add the below string.
    jira.export.excel.enabled=true
  • Start JIRA,

You will get export excel option and then if you want you can make it CSV.

Please use the above only after understanding and evaluating the risks as mentioned in the links above

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